FAQs

I am confused by the different shipping options, can you explain?

Our Curiosity Collection is warehoused locally here in Markham, ON. When we say "warehoused locally", what we mean is it is stored in our guest bedroom in our house. :) We ship these items via Canada Post using real-time rates. You can also arrange local pick up by contacting us once you've placed your order. 

Items NOT in the Curiosity Collection are shipped directly from our vendors overseas, they will ship your item to your doorstep but it will take a little longer to reach you.

 

How does the FREE SHIPPING promotion work?

We offer FREE SHIPPING on orders over $75 CAD ($60 USD). All you need to do is add the items into your cart and during checkout the FREE SHIPPING will be applied to your order.

Items NOT in the Curiosity Collection already have FREE SHIPPING applied to those items. All orders will come with a tracking number in an email when your order has been fulfilled and shipped out.

 

How long will it take for me to receive my items?

Items in the Curiosity Collection will be shipped via Canada Post, an estimate arrival time will be displayed during checkout. It will take 1-11 business days depending on your location.

Some example shipping times from Markham, ON
to Montreal, QC will take 1-2 days
to Calgary, AB will take 5 days
to Vancouver, BC will take 7 days

Items NOT in the Curiosity Collection will be shipped and will arrive to you within 15-30 business days (sometimes sooner). 

Please note that we are not responsible for delays due to customs.

 

If you have any other questions or concerns, please feel free to contact us!